Sacha completed a 4 year diploma program at the Business College in Amsterdam, and a 1 year certificate program in Facility Management at the Institute for Social and Business Science, also in Amsterdam. Sacha has more than 15 years experience in the hospitality industry and 5 years in facility management.
Sacha is highly regarded for her expertise in understanding, adapting and integrating disparate hotel management (property management, electronic distribution, and channel management) systems. Sacha‘s hands-on experience covers the full range of hospitality positions from customer service to senior management.
Sacha has expertise with:
- PMS Systems such as RoomMaster, RoomKey, Maestro, and Opera
- Booking Engines such as Synxix—Sabre, Travelclick, iHotelier
- Digital Media Platforms such as Sojern and Triptease
- Customer Relationship Systems such as Guestfolio (Cendyn), and Trustyou
- Social Media/Management Platforms such as Facebook, Instagram, Hootsuite, Twitter, Pinterest, and YouTube
- Metasearch Engines such as Tripadvisor, Trivago, Travelzoo
- On-line Travel Agents such as Expedia, and Booking.com
- Business Intelligence Systems such as Agency 360, Demand 360, and Performance Media
- Auditing Digital Marketing Programs
- Website Development Software such as Web Builder, and WordPress.
Sacha has applied her expertise to
- Increase revenue and occupancy through online marketing; and
- Website development and maintenance.
Sacha acquired her knowledge while employed at the following companies:
- Podollan Hotels, Restaurants & Spa
- Predator Ridge Golf Resort
- Village Green Hotel
- Dax Air
- Tourism Vernon